“As UX professionals, we generally have an abundant breadth of experience across different industries and businesses. Our clients, on the other hand, have great depth of knowledge in their own domain. However, only users themselves can intimately appreciate their own needs, and user experience is the only field that considers the user’s perspective at every stage of a project.” View the entire story at UXmatters.
UPDATE: Thank you to all who attended and, especially, to our wonderful presenters from Perkins. If you weren’t able to make it, you can view the recording in your browser (it runs about 90 minutes).
“Accessibility in a Not-So-Accessible World” – Wed., 10/10 at 7:30 PM in Smith 122 or online
Presented by Perkins School for the Blind representatives – Kim Charlson, Director of the Braille and Talking Book Library, and Jim Denham, Director of the Assistive Technology Program – information and experiences will be shared to inform participants of the challenges and potential solutions for consumers with visual impairment. Current technology and real life anecdotes will both be reviewed.
“More than ever, innovation is a real, tangible competency at many Fortune 500 companies, which are investing substantially in their innovation capabilities to build new businesses, explore new technologies, and find new avenues to creating value. However, for every company that has produced substantial impact through innovation, there are many others that have struggled to produce real results. Tempted by the hope of disruptive products and beyond-the-core growth, less successful business leaders discover that making innovation happen at a large company is harder than they imagined. After a few years–usually three–they find that their budgets are dramatically cut and their priorities realigned. In some cases, their entire innovation structures are eliminated. What separates the great innovation organizations from the good ones? Simply put, it’s the ability to account for what I call the ‘pipeline paradox.’”
Read the full article on Fast Company Design.
“There has been a long-running war going on over the mobile Web: it can be summarized with the following question: ‘Is there a mobile Web?’ That is, is the mobile device so fundamentally different that you should make different websites for it, or is there only one Web that we access using a variety of different devices? Acclaimed usability pundit Jakob Nielsen thinks that you should make separate mobile websites. I disagree.”
Can’t recommend this article from Smashing Magazine enough – check it out!
“My experience in that emergency room changed my perspective on design forever. Within the chaotic environment of the ER, it seemed all the players within this system had no idea what their roles were or how to interact with me—the patient. Processes were so broken that I almost ended up in the Operating Room for surgery instead of going to Radiology to get a basic x-ray. I could not understand how professionals who were there to save lives—and who worked in this environment every day—seemed utterly incompetent. That’s when I realized all the mistakes I was witnessing were not of human error, but of design flaw. Poor design of patient I.D. bracelets lead me to the O.R. Bad space design and planning caused treatment delays when staff had to run back and forth for supplies. On top of it all, before getting a valid diagnosis, I was placed on a temporary ventilator leaving me unable to communicate, completely helpless, and forced to put my life in their hands.”
Read the full article at Adaptive Path.
The Gap Logo Debacle: A Half-Brained Mistake
12:03 PM Friday October 8, 2010
In a delightfully pro-design screed, a blogger for the Harvard Business Journal takes Gap to task for their logo failure of new-Coke proportions. Some of his best comments follow:
“Most companies don’t take design seriously, but they damn well should.” Continue Reading »