Mar 13 2012
“Maximizing Your Moderating Workshop” – Susan Mercer, 3/20 @ 7:30-9:30 pm in Smith 122
A central tenet of user-centered design is getting good usability feedback to iteratively improve the design. Unbiased moderation is critical in usability studies to ensure accurate, unbiased feedback. Yet in the heat of the moment, even experienced moderators can struggle to avoid asking leading questions, accidentally skewing findings, and stressing participants. This interactive session will teach advanced moderation skills, such as refocusing a participant, that can make the difference between successful and less-than-successful outcomes. The workshop will also provide time to critique videos of moderated sessions as well as providing the opportunity for volunteers to practice moderating and receive feedback from the presenter and attendees. About Susan Mercer. This event will be recorded and can be attended remotely via Centra: https://online.bentley.edu:443/GA/main/00000141b73600000135d05bc4d582d2
And then, in the following week…
“Brainstorm It Right” – Alyssa Boehm & Mike Kennedy, 3/29 @ 6:30-7:30 pm in Smith 122
We all endure a terrible brainstorming session at some point in our careers. You sit in a small room, people yell and at the end, hastily scribbled pages are produced that quickly disappear into a closet. It isn’t a productive experience and everyone knows it. Well, kiss those terrible sessions good-bye! We’ll explore best practices on how to facilitate brainstorming, support different types of participants, and create an action plan to follow-up on ideas. We’ll role-play and problem-solve together. Plus, delicious light snacks will be served! About Alyssa Boehm. About Mike Kennedy.