Oct 21 2010
Jr. Human-Centered Design Testing Specialist
Summary
Location: Boston
Company: Continuum
About You
Are you interested in people and their behavior? Are you passionate about how people interact with products, environments, and experiences? Do you understand what it takes to assess a product or project, and develop and execute the right testing plan to get the right answers?
This means that you know…
* how to ask the right questions in the right way.
* the limitations of testing and can adapt a testing plan to meet the project objectives. You can look at things in an unbiased way and navigate through them to reach actionable conclusions.
Job Description
* Write clear, concise testing protocols.
* Set up testing environments and moderate the testing sessions.
* Summarize testing results and author summary reports that adhere to industry standards.
* Collaborate with designers, engineers, researchers, and strategists, as well as work independently.
* Conduct testing in our lab as well as in the field (requires periodic travel in the field).
* Manage recruiting and scheduling of sites and participants. These may be patients, consumers, as well as professional medical caregivers.
* Test a mix of the following: usability, device physical interaction, screen navigation, messaging, and a range of other projects.
* Help design proprietary tools (frameworks and hardware/software) for improving testing.
Skills
* Must be able to work at a fast pace.
* Must thrive on ambiguity and constant change, keeping the end goal in mind.
* Must work well on tight schedules, and be able to plan and keep the schedule.
* Strong oral and written communication skills.
* Familiarity with video capture and computer capture tools.
* Interest in learning about disciplines or fields where they are not experts.
Background
* Degree or prior experience in product usability testing.
* Prior experience with usability testing of medical devices and familiarity with medical environments and terminology.
* Ethnographic research skills and experience is a bonus.
Location
Based in Boston, with occasional engagement with the other Continuum studios.
To Apply
Please send resume and portfolio to work@dcontinuum.com with “your name, Testing Specialist” in the subject line.
